Privacy Policy
Effective Date: October 25, 2026
At JTKreative, we respect your privacy and believe in keeping things straightforward. This Privacy Policy explains what information we collect, why we collect it, and how we protect it when you visit our website, contact us, or use our services.
This policy applies to jtkreative.com and our customer billing portal at billing.jtkreative.com.
Information We Collect
When you contact JTKreative, request a quote, or become a customer, we may collect:
- Your name and business name
- Email address and telephone number
- Mailing or billing address
- Website address and project requirements
- Information and materials you provide for your project
- Invoice details, payment history, and transaction records
Our website and hosting services may also collect limited technical information, such as IP addresses, browser information, and website activity, to help maintain security and functionality.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide customer support
- Prepare quotes and deliver requested services
- Design, develop, and maintain client websites
- Generate invoices, process payments, and maintain billing records
- Communicate about projects, updates, and services
- Protect our systems against misuse or unauthorized access
- Meet applicable legal, tax, and accounting requirements
We do not sell or rent your personal information to advertisers or data brokers.
Billing and Payment Processing
JTKreative uses Invoice Ninja to manage invoices, recurring billing, and customer payment records.
Customers may receive invoices by email and access billing information through our secure customer portal at billing.jtkreative.com.
Online payments, when available, are processed through Stripe, an independent payment processing provider. Stripe handles payment information according to its own security practices and privacy policies.
JTKreative receives payment confirmations and relevant transaction details necessary for accounting and customer support.
You can review Stripe's privacy practices at https://stripe.com/privacy.
Sharing Information with Service Providers
We share information only as reasonably necessary to provide our services, process payments, maintain our systems, or comply with legal requirements.
Service providers may include:
- Rochen, our website hosting and email service provider
- Stripe, for online payment processing
- Software and technical service providers supporting our website and billing operations
We may also disclose information when legally required or reasonably necessary to protect our rights, customers, or systems.
Cookies and Website Security
Our websites may use cookies and similar technologies necessary for website operation, security, and user sessions.
Our contact forms may use Google reCAPTCHA to help prevent spam and automated submissions. Google's Privacy Policy and Terms of Service apply to that service.
You can manage certain cookies through your browser settings, although disabling essential cookies may interfere with some website features.
Protecting Your Information
We use reasonable technical and administrative safeguards intended to protect customer information from unauthorized access, alteration, or disclosure.
Our websites use HTTPS encryption to help protect information transmitted between your browser and our servers.
Although we take security seriously, no internet-based system can guarantee absolute security.
How Long We Keep Information
We retain customer and business information for as long as reasonably necessary to provide services, maintain records, resolve disputes, and comply with applicable legal and tax obligations.
Information that is no longer needed may be deleted or securely archived.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you.
Certain information, including accounting and transaction records, may need to be retained for legal or business purposes.
We will review requests and respond in accordance with applicable law.
External Websites
Our website may contain links to third-party websites or services. JTKreative is not responsible for their content or privacy practices. We encourage you to review their policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, technology, or legal obligations. The effective date at the top of this page will indicate when the policy was last revised.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
JTKreative
Email: admin@jtkreative.com
Phone: 512-765-4707
Website: https://www.jtkreative.com
